Last updated: 13 August 2026
Refund and Cancellation Policy
This policy explains how LinksDesk subscriptions may be cancelled and when refunds may be issued.
Subscription charges
Paid plans are charged in advance on the billing interval shown at checkout. Monthly plans are charged monthly; annual plans are charged for the full year upfront. Payment processing is handled by Paystack and you authorise the applicable charge.
Cancellation
You may request cancellation before the next renewal date. Unless a different written agreement applies, access continues until the end of the already-paid billing period and no further renewal charge is made. Deleting users or ceasing use does not by itself cancel a subscription.
Refund eligibility
Except where required by law or stated in a written agreement, fees are non-refundable once a billing period has begun. We may consider a refund, credit, or remedy where there was a duplicate charge, an unauthorised charge, a material service failure attributable to us, or another exceptional circumstance. Approved refunds are returned through the original payment method where possible.
Requesting a refund
Email support@linksdesk.net within 14 days of the charge with the account email, payment reference, date, amount, and reason for the request. We may request reasonable verification. Chargebacks should be raised only for genuinely unauthorised or unresolved transactions; please contact us first so we can investigate.
Plan changes and statutory rights
Upgrades, downgrades, and custom enterprise arrangements may have separate written terms. Nothing in this policy limits any non-waivable consumer refund or cancellation right available under applicable law.
Questions or legal notices: support@linksdesk.net.